What’s multiple representation?
Is your agent secretly working for both buyer and seller? Here’s the blunt truth about multiple representation—and what you need to know now.
Quick answer: What is multiple representation?
Multiple representation (a.k.a. dual agency or dual representation) happens when one brokerage—or one agent—represents both the buyer and the seller in the same real estate transaction. It’s legal in many markets, but it changes what your agent can do for you.
Why this matters
When one agent is on both sides, conflicts of interest appear automatically. Your agent can’t fully advocate for both parties at the same time. That’s why most regulators require clear written consent and strict rules about confidential information.
How multiple representation works — simple breakdown
- Single-agent representation: One side only. Full loyalty, negotiation edge, confidential strategy.
- Multiple representation: Same brokerage represents both sides. Brokerages often assign different salesperson roles, but the brokerage still has obligations to both.
Rules, duties and limits
Regulators require disclosure and informed consent. Key limits include:
- No sharing of confidential info (minimum acceptable price, motivation, bottom-line strategy).
- Agents must act honestly and fairly, provide accurate market information, and follow brokerage policies.
- Some jurisdictions limit what an agent can do when representing both sides—check local laws.
Risks and when to avoid it
Multiple representation can reduce your negotiating power. If you’re selling and want top price, or buying and want aggressive negotiation, dual representation might blunt outcomes. Always ask:
- Has the brokerage obtained written informed consent from both parties?
- Who controls confidential negotiation strategy?
- What safeguards stop information leaking between sides?
When multiple representation can work
It’s not always bad. It can speed closing, simplify communication, and offer smoother logistics when both parties trust the same broker. For low-risk deals or transactions between acquainted parties, it can be efficient.
How I handle multiple representation (and how I protect you)
I’m Tony Sousa, a leading local realtor. When multiple representation is on the table, I take these steps:
- Full disclosure up front. You get written consent and a plain-language explanation.
- Clear firewalls. Key confidential info stays compartmentalized.
- No hidden incentives. I explain commissions and how they affect the deal.
- Option to switch. If you want exclusive advocacy, I’ll help you get representation that puts your interests first.
What to ask your agent now
- Are you or your brokerage representing the other side?
- Have I received written disclosure and consent?
- How will my confidential information be protected?
Multiple representation is legal, practical, and convenient—when handled transparently and professionally. If you want full, aggressive representation without compromises, ask for exclusive representation.
Contact me for a direct conversation about your situation. I’ll explain your options, the risks, and the best path forward.
Tony Sousa — Local Realtor
Email: tony@sousasells.ca | Phone: 416-477-2620 | https://www.sousasells.ca
