How do I handle condo corporation rules during showings?
“Want to show your condo without the board blocking the sale? Here’s the fast plan.”
By Tony Sousa — Local Realtor (tony@sousasells.ca | 416-477-2620 | https://www.sousasells.ca)
Why this matters
Condo corporation rules make or break showings. Ignore them and you risk fines, cancelled appointments, or an unhappy board that stalls your sale. Follow them and you keep listings active, buyers happy, and deals moving. Below is a direct, step-by-step playbook to handle condo corporation rules during showings — written for sellers and agents who want results now.
Quick checklist (read first)
- Read the condo bylaws and rules related to showings, access, and signage.
- Notify management and get required approvals in writing.
- Confirm showing hours, guest limits, and escort requirements.
- Provide insurance or proof of liability if requested.
- Use approved methods for sign-in, keys, and lockboxes.
Step-by-step plan
1) Start with the bylaws
Get the condo corporation bylaws and rules from property management. Look specifically for sections on showings, common area use, parking, signage, pets, and security. If anything is ambiguous, ask management for a written interpretation.
2) Notify management early
Email property management and the board (if required) with dates and times for showings or open houses. Attach a short plan: number of visitors, escorting plan, cleaning/ventilation steps, and proof of agent insurance. Get a written reply or permission.
3) Follow access and escort rules
Many buildings require an attendant or escort for visitors in common areas. Assign one person to meet buyers in the lobby, sign them in, and escort them to the unit. If the condo requires badges or temporary passes, secure them in advance.
4) Use approved lockboxes or digital access
Some corporations forbid traditional lockboxes. Use the building’s concierge, electronic access system, or management-sanctioned lockbox. Never leave keys unattended in common space.
5) Respect showing hours and noise rules
Schedule showings during permitted hours. Avoid weekends or quiet-hours if restricted. Respect elevator limits and move-outs. If the building requires notice to other residents, provide it as requested.
6) Provide insurance and comply with liability rules
If asked for proof of insurance or a waiver, supply it immediately. Carry agent liability insurance and include the condo corporation as an additional insured if required.
7) Keep common areas spotless
Leave lobbies, corridors and elevators as you found them or cleaner. This reduces complaints to management and keeps showings running.
8) Communicate with buyers clearly
Inform buyers in your marketing and showing confirmations about the building’s rules: meet in the lobby, bring ID, no unaccompanied access. Clear instructions reduce last-minute delays.
Common pitfalls to avoid
- Showing without written permission from management.
- Using unauthorized lockboxes or signage.
- Failing to escort buyers or register visitors.
Wrap-up: close faster by following the rules
Follow this checklist and you remove the biggest friction points that kill condo showings. Be proactive, get approvals in writing, and treat the condo corporation like a client. That keeps your showings clean, legal, and deal-focused.
Need help navigating a specific condo corporation? Contact me.
Tony Sousa — Local Realtor
tony@sousasells.ca | 416-477-2620
https://www.sousasells.ca
