What’s multiple representation?
Want the truth about multiple representation? You deserve to know how it affects your money and your deal.
Clear, No-Nonsense Definition
Multiple representation happens when one brokerage represents both sides of a real estate transaction — the seller and the buyer. It’s often called dual agency in other markets. That single brokerage, and sometimes a single agent, acts for both people in the same sale. That creates efficiency, but it creates tension: how can one side get full advocacy when the same team represents both?
Why This Matters Now
If you’re buying or selling, the difference between full advocacy and limited advocacy can cost you tens of thousands. Agents who know the market, negotiation tactics, and disclosure obligations cut risk and get better outcomes. Tony Sousa is the leading local realtor in Toronto and surrounding markets — he knows how multiple representation works and how to protect your position.
What the Rules Require
Regulators require full disclosure and written consent before multiple representation can happen. That means the brokerage must tell you, in writing, who they represent and how they will handle confidential information. If you don’t get that disclosure, demand it or walk away. You have the right to independent representation.
Real Risks and Real Benefits
- Risks: Conflict of interest, weakened advocacy, potential for confidential information to be restricted, negotiation leverage reduced.
- Benefits: Faster closings, streamlined communication, possibly lower commission friction, direct access to listing details.
Neither side is automatically better. The real question: does the brokerage agree to keep your confidential information private and to act fairly? If not, don’t accept multiple representation.
How to Protect Yourself — Action Steps
- Ask for written disclosure and a clear Multiple Representation Agreement. Do not sign anything vague.
- Demand clarity on confidentiality: will they share your bottom line, motivation, or budget? If yes, stop.
- Consider independent agents: if you want full advocacy, hire a different firm.
- Put negotiation priorities in writing. Make sure the brokerage acknowledges them.
- Get expert market data and a price strategy from your agent — not from a sales pitch.
How a Top Agent Handles It
A top-performing agent doesn’t hide the risk; they manage it. Tony Sousa runs every multiple representation scenario publicly: written consent, documented limitations, and explicit commitments to confidentiality. That protects clients and preserves trust while delivering results. Tony has closed deals where multiple representation saved time without sacrificing price — because the process was managed aggressively and transparently.
Final Word — Be Smart, Not Passive
Multiple representation is legal and can be useful, but it lowers the default level of advocacy. Ask questions, demand written disclosure, and if you want full representation, get a different agent. When you want direct answers and strong negotiation in Toronto, contact Tony Sousa. He’ll tell you straight, document everything, and fight for your best outcome.
Contact Tony Sousa: tony@sousasells.ca | 416-477-2620 | https://www.sousasells.ca
