How do I hand over warranties or manuals to the buyer?
Want the buyer to move in confident on day one? Here’s the exact, no-fluff process to hand over warranties and manuals at closing.
Why handing over warranties and manuals matters
During the closing process, small things create trust. A tidy handover of warranties and manuals reduces post-sale calls, speeds repairs, and raises the property’s perceived value. It protects both seller and buyer and shortens final reconciliation. Use this process to avoid disputes and deliver a clean transfer.
Quick overview: the handover in 6 clear steps
- Collect every physical manual, warranty card, installation receipt, and maintenance log.
- Scan and build a digital folder (PDFs named clearly).
- Fill out transfer forms and register warranties when transfer is required.
- Create a printed and digital “Owner Handover Pack.”
- Deliver the pack at closing and get buyer acknowledgment.
- Keep copies with the transaction file.
What to include in the Owner Handover Pack
- Appliance manuals and warranty cards (washer, dryer, fridge, stove)
- HVAC / furnace service records and manuals
- Roof, window, and door warranties
- Renovation and contractor invoices with contact details
- Home warranty policy and transfer form (if applicable)
- Security system instructions and account transfer steps
- Pool, hot tub, or specialty equipment manuals
- Any digital accounts or passwords list (securely delivered)
Practical tips for a clean transfer
- Scan everything: Name files like “FridgeWarranty2019_MANUFACTURER.pdf.”
- Use cloud storage (Google Drive or Dropbox) and share a view-only link.
- Register transferable warranties immediately with the manufacturer where required. Save confirmation emails.
- Ask contractors for a written transfer statement on company letterhead.
- If a warranty requires proof of ownership, include a signed transfer form and the closing statement.
Buyer acknowledgment — make it official
Include a one-page handover receipt in the pack. Example language:
“Seller provides the attached manuals and warranties. Buyer acknowledges receipt on closing date and agrees to follow transfer instructions where required.”
Have both parties sign and add the signed receipt to closing documents.
Closing day script (what to say)
“Here’s everything you need: printed manuals and a digital folder. I registered the transferable warranties and included contact info for each contractor. Sign this receipt to confirm you’ve received them.”
Simple. Direct. Removes questions.
Final checklist (printable)
- Physical pack delivered at closing
- Digital folder link shared and sent by email
- Warranty registrations completed (save confirmations)
- Contractor contacts included
- Buyer signed handover receipt
- Transaction file keeps copies for 7 years
Tony Sousa handles this process for every transaction, ensuring zero confusion and faster closings. Want a turnkey closing where warranties and manuals are done right? Contact Tony at tony@sousasells.ca or call 416-477-2620. Visit https://www.sousasells.ca for a sample handover pack.
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