How do I handle a disagreement with my agent?
Avoid a Deal Disaster: What to Do When You Disagree With Your Agent While Selling Your Georgetown Home
Quick hook
If your agent and you are clashing, act fast. Disagreements cost time and money. This guide tells you exactly what to say, what to document, and when to switch agents — tailored for sellers in Georgetown, Ontario.
Why this matters now
You’re selling a house in Georgetown. The market moves by the week. A small disagreement about price, marketing, or offers can kill momentum. When your agent and you aren’t aligned, you lose control of the sale and your leverage. Fix it, or move on — but do it the right way.

The cold truth — common causes of disagreements
- Price: Seller wants top-dollar; agent suggests a realistic list.
- Marketing: Agent uses cookie-cutter photos or low visibility listings.
- Communication: Agent delays calls, misses showings, or hides offers.
- Strategy: Agent pushes short-term tricks that risk your negotiation position.
- Dual representation or buyer conflicts without clear disclosure.
In Georgetown, these issues show up with unique twists: seasonal traffic, commuter buyers to Guelph/Toronto, and pockets of high demand near the Credit River. That affects pricing and timing. Get clarity fast.
First 30 minutes: Pause and collect yourself
Do not send an emotional message. Step back and do four quick things:
- Breathe. Emotion makes mistakes permanent.
- Re-read your listing agreement and any written notes about strategy.
- Pull the facts: current showings, days on market, offers received, recent comparable sales in Georgetown.
- Decide your goal: Sell fast? Maximize price? Accept a backup offer? Clear goal makes decisions simple.
5-step script to handle the disagreement like a pro
Use this script in a calm phone call or email. Keep it short.
- Lead with the issue: “I want to talk about the pricing/marketing/offer handling.”
- State the impact: “Because of X, I’m worried we’ll lose buyers and lower my price.”
- Ask for data: “Show me recent comparables, feedback from showings, and your marketing report.”
- Suggest a solution: “If we don’t get an offer in 10 days, let’s adjust the plan to Y.”
- Confirm next steps in writing: “Let’s email the plan and updates every 48 hours.”
Example email you can copy-paste:
“Hi [Agent],
I’d like to discuss our pricing and marketing. I’m concerned the current strategy isn’t getting the right buyers and that may affect the final sale price. Please send the latest comparable sales, all showing feedback, and a one-week plan with measurable steps. If we don’t see movement in 10 days, I want us to try [price change / open house / targeted digital ads]. Please reply by 5pm tomorrow so we can move quickly.
Thanks, [Your Name]”
If the agent refuses to share data or answer — escalate quickly
Agents who dodge data often have motives: avoiding a price cut, protecting another client, or poor performance. In Ontario the Real Estate and Business Brokers Act (REBBA) requires disclosure and professional conduct. If your agent won’t provide the data you asked for:
- Ask for a meeting with their broker or team manager.
- Request written documentation of marketing spend, showing logs, and feedback reports.
- If you suspect misconduct, you can contact the broker or file a complaint with RECO (Real Estate Council of Ontario).

Protect the sale: what to document right away
- Save every email and text. If a conversation happens by phone, follow up with a short email summarizing what was said.
- Keep screenshots of online listings and the dates.
- Keep the listing agreement and any amendment copies.
These documents matter if you change agents or need to prove misconduct.
When to change agents — the practical checklist
Switching agents mid-sale is disruptive. Do it if one or more of these are true:
- The agent ignored your written requests for data or changes.
- You’ve missed serious offers because of agent error.
- The agent is routinely late or unresponsive.
- The agent’s marketing is visibly poor or non-existent.
- You discovered undisclosed conflicts of interest.
Steps to change:
- Review your listing agreement for termination clauses and notice requirements.
- Talk to the agent’s broker if the agent resists.
- Prepare a file with all communications and evidence of performance issues.
- Line up a replacement agent before cancelling if possible — don’t slow the listing.
- If needed, consult a lawyer before termination if the agreement looks complex.
Tip specific to Georgetown: Have comparative market analysis (CMA) that includes West Georgetown, Glen Williams, and areas near Trafalgar Road. Buyers in Georgetown compare neighbourhoods; a new agent should show local, comparable results — not broad Halton Region averages.
Pricing disagreements — a practical method to decide
Price is where most fights begin. Use a simple, objective test:
- Get three solid comparables from the last 6 months in Georgetown (same type, similar lot size, same school district).
- Evaluate condition and upgrades as dollar adjustments (bathrooms, kitchens, finished basement).
- Check days on market for each comp.
- Ask: Is my property priced within $10k–$25k of these comps? If not, why?
If your agent can’t justify a gap with data, insist on a new pricing plan with timelines and measurable milestones.
Handling multiple offers and negotiation disputes
If you think your agent mishandled offers:
- Ask for a written timeline of all offers and responses.
- Request copies of all written offers and counter-offers.
- If you suspect a conflict (dual representation/multiple representation), get full disclosure in writing. In Ontario agents must disclose and follow signed instructions.
- If you disagree on accepting or countering an offer, remember: the final decision is the seller’s. Your agent advises, you decide.
Phrase to use when you override an agent’s advice:
“I hear your recommendation. My decision is to accept/counter because [reason]. Please proceed and confirm in writing.”

Don’t burn bridges — professional options that keep the deal alive
If you still want to work with the same agent but want change:
- Negotiate a short trial period with clear KPIs (e.g., 10 showings, 2 virtual tours, 7-day feedback report).
- Ask for a revised marketing budget with measurable channels (social listing boost, targeted email blasts to Georgetown buyers, professional photography).
- Request daily or every-48-hour updates.
When to bring in the expert: Tony Sousa can step in and stabilize the sale
If you’re in Georgetown and want a quick resolution, email tony@sousasells.ca or call 416-477-2620. Tony Sousa will: review your listing, gather comparables specific to Georgetown and surrounding neighbourhoods, advise on messaging and pricing, and handle sensitive broker conversations. Visit https://www.sousasells.ca for listings and client testimonials.
Legal and regulatory notes (Ontario-specific)
- REBBA requires agents to disclose conflicts and act in their client’s best interest.
- Listing agreements may include exclusive clauses and termination fees — read them.
- If an agent violated REBBA or the Code of Ethics, you can file a complaint with RECO. Consult a lawyer for contract termination or disputes involving potential legal exposure.
Quick checklist to resolve a disagreement — print this and use it
- Read your listing agreement.
- Gather comparables and show feedback.
- Ask for written data and a one-week fix plan.
- Escalate to the broker if needed.
- Document everything.
- Decide your goal and timeline.
- Replace agent if no measurable fixes in the agreed time.

Final direct advice
A disagreement is not a personality test. It’s a business problem. Treat it like one: get facts, set measurable steps, document every move, and make decisions that protect your sale and profit. In Georgetown, timing, local comps, and targeted marketing win deals. Don’t let ego or fear freeze you.
FAQ — Practical answers sellers in Georgetown need
Q: Can I fire my agent mid-listing? How painful is it?
A: Yes, you can, but check the listing agreement first. Some contracts require notice or have termination clauses. If the agent resists, contact the broker. Document performance gaps to support your case.
Q: What if my agent is not disclosing offers or feedback?
A: Demand written copies and a formal showing feedback report. If they refuse, escalate to the broker and consider filing with RECO.
Q: How long should I give an agent to fix a strategy?
A: Set a short trial: 7–14 days with specific KPIs (showings, virtual tours, price adjustments). If nothing changes, move on.
Q: Should I accept advice to lower price quickly?
A: Not blindly. Ask for comparables and show feedback first. If the data supports a price reduction, do a small, timed adjustment and measure. If it’s advice without data, question it.
Q: What if the agent pushes a buyer they represent?
A: Ask for full disclosure. Multiple representation can be legal but must be transparent and in writing. If you feel disadvantaged, get legal counsel or contact the broker.
Q: How does Georgetown’s market affect decision-making?
A: Georgetown buyers compare neighbourhoods and commute options. Seasonality and local school zones matter. Use comps from adjacent pockets (West Georgetown, Trafalgar corridor, Glen Williams) not just Halton-wide data.
Q: Who should I call if I need help right now?
A: Contact Tony Sousa — tony@sousasells.ca | 416-477-2620 | https://www.sousasells.ca. He’ll review your listing, provide a Georgetown-specific CMA, and recommend next steps.
If you want a direct review of your listing and a clear 7-day recovery plan, email Tony now. Time kills deals — act before momentum slips away.



















