Can I switch agents during the process?
Are you stuck wondering: Can I switch agents during the process? — and if you do, will it blow up your deal or cost you a fortune?
Quick answer (read this first)
Yes. You can switch agents during a real estate transaction in Milton, Ontario. But it’s not always clean or free. The real issue is contracts, timing, and documentation. Do this wrong and you could still be on the hook for commission, delay a closing, or give the other side leverage.
This post tells you exactly how switching works in Milton, ON, what to watch for in contracts, the local market realities, and the exact steps to leave one agent and onboard another without wrecking your deal.
Why this matters in Milton right now
Milton is a fast-moving market. Low inventory, high demand, and multiple offers are common. That means deals move quickly and agent relationships matter. Changing agents mid-process in a hot market increases risk: missed deadlines, poor negotiation handoff, or disclosure gaps that can cost you money.
Don’t guess. Know the rules and follow the steps.

The legal framework you must know — plain and simple
- Real estate in Ontario is regulated by the Real Estate Council of Ontario (RECO).
- The law that governs agent conduct and agreements is the Real Estate and Business Brokers Act, 2002 (REBBA).
- Common contracts you’ll see:
- Listing Agreement (for sellers): often exclusive. Sets the brokerage, commission, start and end dates, and holdover/protection periods.
- Buyer Representation Agreement (for buyers): outlines duties, commission sources, and duration.
Those contracts determine whether you can switch cleanly and whether commission might still be owed.
Common scenarios and what actually happens
-
Buyer mid-search: You’re working with an agent to find a home and want to switch. Usually straightforward — but check your Buyer Representation Agreement. If the agreement says the agent gets commission on properties they introduced to you, you may still owe them if you buy one of those homes.
-
Buyer with an active offer under your agent: This is riskier. If you withdraw or switch during negotiations, timing matters. The agent who wrote the offer may be entitled to protection if their agreement covers that offer.
-
Seller with an exclusive listing: These agreements commonly bind sellers to a brokerage for a set term. Terminating early may trigger a commission claim unless you negotiate a release.
-
Seller with expired listing: Once the listing expires, you’re free to hire anyone — but watch for protection clauses that extend commission obligations for sales within a specified holdover period.
Local practices in Milton that change the math
-
Seller-paid commission: In Ontario, it’s standard for the seller to pay commission through the listing brokerage. That often makes switching easier for buyers (they rarely pay commissions directly).
-
Fast turnarounds: Because offers and conditions move fast in Milton, switching mid-negotiation increases operational risk — missing condition dates, delayed inspections, or poor communication.
-
Brokerage structure: Many agents in Milton work under brokerages with policies about transfers. If you change agents within the same brokerage, it’s usually smoother. Switching brokerages is more likely to trigger contractual disputes.
Step-by-step plan to switch agents safely (do this now, not later)
- Read every contract you signed. Check the Buyer Representation Agreement, Listing Agreement, start/end dates, commission clauses, protection/holdover clauses, and territory or property-specific clauses.
- Talk to your agent. Tell them you want out. Sometimes a direct conversation gets you a cooperative release.
- Ask for a written release. If the agent agrees, get a signed letter from their brokerage releasing you from the contract.
- If they refuse, ask the brokerage manager for a resolution. Many disputes are internal and solvable without escalation.
- If it’s unresolved and you think the agent breached duties (lack of communication, unprofessional conduct), file a complaint with RECO. Document everything: emails, text logs, missed dates.
- If commission is threatened, negotiate. A common settlement: pay a reduced fee or only pay if the original agent introduced the buyer to the property.
- Sign a new agreement with your new agent — but only after you are sure you’re freed from the first one. Ensure the new agreement explicitly states when it takes effect.

What to expect if there’s a dispute
- RECO can investigate misconduct but won’t resolve private contract commission disputes in terms of paying money. Commission disputes typically become civil matters.
- Commission claims can end up in Small Claims Court if negotiation fails.
- Practical outcome: most parties negotiate a settlement to avoid legal costs and delays.
How switching can impact your deal — and how to prevent damage
- Missed deadlines: Transfer files and deadlines immediately. Request a formal handover of emails, offers, inspection reports, and vendor contacts.
- Communication gaps: Put all communication in writing and copy both agents during the handover for transparency.
- Leverage: Don’t threaten to switch during negotiations as a tactic — it reduces trust and can slow or kill an offer.
Practical email template to request a release (copy-paste)
Subject: Request for written release from [Agreement Type] dated [Date]
Hi [Agent Name],
I’m requesting a written release from the [Listing/Buyer Representation] Agreement dated [date]. Please provide a signed release or confirmation from your brokerage by [date, 48-72 hours].
If we cannot resolve this, I will discuss next steps with the brokerage manager and RECO.
Thank you,
[Your Name]
Use this as-is. It’s clear and sets a deadline.
How a local expert adds value (read this carefully)
Switching agents is not just a paperwork issue. It’s a transaction management issue. The new agent must pick up momentum and close the gaps. That’s where local expertise matters:
- Knowledge of Halton Region MLS data and local comps in Milton neighborhoods.
- Relationships with Milton inspectors, mortgage brokers, and lawyers who can immediately jump in.
- Understanding of local market timelines so condition removal and closings aren’t delayed.
If you’re in Milton and you want a fast, clean switch, hire an agent who knows the area and processes. That minimizes risk and keeps your deal on track.

When you can switch without any risk
- Listing expired and no holdover clause triggered.
- Buyer Agreement expired or is cancelable by written notice.
- You never signed a Buyer Representation Agreement.
- You switch to another agent within the same brokerage who agrees to an internal transfer.
When you’re likely to face costs or disputes
- You have an exclusive listing that you terminate early without negotiation.
- You signed a Buyer Representation Agreement with protection clauses and then buy a property the original agent introduced.
- You switch while an active offer is in place and the original agent claims commission on the negotiated sale.
How Tony Sousa handles switches in Milton (short, direct pitch)
If you’re in Milton and need a clean transition, I handle handoffs with speed and clarity. I work with clients to review contracts, negotiate releases, coordinate document transfer, and keep your closing on track. Contact me for a no-nonsense consult and a written plan.
Email: tony@sousasells.ca
Call/Text: 416-477-2620
Website: https://www.sousasells.ca
FAQ — quick answers for voice search and chatbots
Q: Can I fire my real estate agent in Milton?
A: Yes. But review your contract first. If it’s an exclusive listing or buyer agreement, you may still have obligations. Ask for a written release.
Q: Will I owe the original agent commission if I switch?
A: Possibly. It depends on the agreement. Commission claims are common if the agent introduced the buyer or negotiated the deal.
Q: Who enforces agent rules in Ontario?
A: The Real Estate Council of Ontario (RECO) enforces conduct rules and investigates complaints. Contract disputes are civil matters.
Q: What if I switch agents during an active offer?
A: Proceed with extreme caution. Make sure offers, conditions, and timelines are fully documented and transferred. Expect pushback on commission claims.
Q: How long does it take to switch agents in Milton?
A: If both sides cooperate, 24–72 hours to complete paperwork and transfer files. If there’s a dispute, it can take weeks or longer.
Q: Can I switch to another agent in the same brokerage?
A: Yes. Internal transfers are usually smoother and often avoid commission disputes.
Q: What if the agent refuses to provide paperwork?
A: Contact the brokerage manager and document your requests. If needed, file a complaint with RECO and seek legal advice.
Q: Is it common for buyers to pay commission in Milton?
A: Not typically. Seller-paid commission is standard, but buyer representation agreements can create obligations for buyers in certain cases.

Final, firm advice
Don’t let emotions drive a switch. Read the contract. Ask for a written release. Get everything in writing. Keep the handoff professional and fast. If you’re in Milton and want help reviewing your agreement or handling the handoff, get direct help from someone who moves transactions forward without drama.
Contact for a quick plan and written handoff strategy:
Email: tony@sousasells.ca
Call/Text: 416-477-2620
Website: https://www.sousasells.ca
Don’t guess. Follow the process. Protect your deal.



















